Learn what the plan is and why we need it.
Please help us keep organized as we roll out Intouch@Home by supporting the Intouch@Home Plan.
What is the “Intouch@Home Plan”?
The Intouch@Home Plan is a working document to keep everyone on the same page on all Intouch@Home projects and initiatives.
Here’s the link to the Intouch@Home Plan. This plan includes every project that we currently know of. If you want/need access, please request it through Smartsheets.
Why do we have the “Intouch@Home Plan”?
It’s simple: integration. There's an old African proverb that says “If you want to go quickly, go alone. If you want to go far, go together.” We need to go far — quickly.
The Intouch@Home Plan is in place to provide awareness to individuals, departments and the overall company. Specifically, it gives insights into:
- Who is working on each project/activity
- What work that’s already in progress
- Information that is already available
Who is responsible for what?
We’ve created a list of leaders responsible for the various areas of the Intouch@Home. These leaders are then assigned to applicable projects within the Intouch@Home Plan. Each area in the plan also has an assigned PMO support person to help keep the plan up to date.
What does the PMO support person do?
The PMO support person helps each team track progress and uses their knowledge of other work to support the team's planning. It is critical that they stay informed about progress, even if a team is working on tasks independently. They are the eyes and ears for planning, and all of the information they collect is aggregated to support enterprise visibility into Intouch@Home work.
How can I add something to the plan so others know I am working on it?
If you notice any gaps or have some great ideas, let us know! Please reach out to intakefunnel@24-7intouch.com to have them added.