Product Team

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Activity overview

Latest activity by Product Team
  • Product Team created an article,

    Join a Zoom Meeting

    To join a zoom meeting, follow these steps: Sign in to a workstation using your PCI credentials. Open the Google Chrome browser. In the Google Chrome address bar, type zoom.us. Press Enter. Select...

  • Product Team created an article,

    Access Icewarp Email

    To access your Icewarp email remotely, follow these steps: Sign in to Windows using your PCI credentials. Access your program Start Page. Select Icewarp. Enter your work provided email address. Se...

  • Product Team created an article,

    Telecommuting/Remote Work IT Operations Agent Support

    How the team fields requests Hangouts support TLs will reach out through Hangouts to the local team about issues. Tickets support TLs / SD will submit tickets for agent issues. Proposed Faceboo...

  • Product Team created an article,

    Virtual Training Best Practices

    Classroom Training Classroom training is not the same as training students virtually. In the classroom: Trainers can use movement, group work, and partner activities. Trainers will be able to clea...

  • Product Team created an article,

    Transitioning to Virtual Training

    Making the transition to training virtually can be a challenge, but it doesn’t have to be. Using your tried and true training skills in new ways will broaden your skillset and help 24-7 Intouch to ...

  • Product Team created an article,

    Respond to a Post in the Community

    To respond to a post in the Community, follow these steps: Select Community from the top-right of this page. Select Sign in from the top-right of the page. Enter Your Email. Enter Your Password. S...

  • Product Team created an article,

    Post in the Community

    To post in the Community, follow these steps: Select Community from the top-right of this page. Select Sign in from the top-right of the page. Enter Your Email. Enter Your Password. Select the "St...

  • Product Team created an article,

    Sign in to the Community

    To sign in to the Community, follow these steps: Select Community from the top-right of this page. Select Sign in from the top-right of the page. Enter Your Email. Enter Your Password. Select the ...

  • Product Team created an article,

    Join the Community

    To join the Community, follow these steps: Select Community from the top-right of this page. Select Sign Up at the bottom of the Sign-in window. Enter Your full name. Enter Your email address. Sel...

  • Product Team created a post,

    Community Rules

    These are the community rules for the 24-7 Intouch Community.  Anyone violating these rules will be removed from the Community and will no longer have the privilege of posting here.  Any offending ...